Knowledgebase

The Knowledge Base has 276 support references, created by support professionals who have resolved issues for our customers. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information. Begin by browsing folders on the left side of this site.

1. Dance Central
2. I lost my Dance Central 2 manual. Can I still export to Dance Central 3?
3. I don't have my Dance Central manual. Can I still export to Dance Central 2 or 3?
4. How do I import Dance Central (1) into Dance Central 2?
5. Do I need a disc to export Dance Central (1) to Dance Central 2?
6. I tried to import Dance Central but when I put my code in, it told me “Code Invalid.” Why won’t it work?
7. More...

1. Rock Band
2. Can I buy an export code from you?
3. How do I get my Rock Band content working on my new WiiU?
4. Can I play the drums without a kick pedal?
5. How do I contact EA customer support?
6. My Rock Band disc is scratched. Can I get it replaced?
7. More...

1. Rock Band Blitz / Rock Band World
2. Can I export Rock Band/ Rock Band 2/Green Day Rock Band into Rock Band Blitz?
3. My Rock Band Blitz soundtrack didn't download! What do I do?
4. I’m playing Rock Band 3 and completed a Goal. What do I do with these coins?
5. When does Rock Band Blitz come out and how much does it cost?
6. Why won't Rock Band World recognize my Gamertag/PSN ID/Wii Profiile?
7. More...

1. VidRhythm
2. Will VidRhythm be available on non-iOS devices someday, likes Androids or the computer?
3. I have the new iOS 6 and now my videos won't save to my camera roll.
4. Can I make my own songs (UGC) for VidRhythm?
5. I updated to iOS 6 and now my videos don't show up in my Camera Roll!
6. My download for VidRhythm didn't show up. Where is it?
7. More...

1. HMX
2. I have a great game idea!
3. I want a job/internship with Harmonix!
4. Why haven't you answered my ticket?!
5. I want to unsubscribe from the Official Harmonix Community Zine.
6. I can't create an account on the Support Portal.
7. More...

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